Posted by wpgtag | November 18, 2013
Our core business model revolves around the concept of providing businesses tools to enhance their customer experience (CX) offering. We understand the emotions a consumer can experience when interacting with a brand. Through our proprietary technologies, brands can unlock these emotions to create sustained brand recognition.
Customer experience will only make a meaningful impact if it is done through a collaborative effort between business managers, employees and customers. Utilizing our combined 135 years of product development and managerial experience, we have gone above and beyond any reputable customer experience company to deliver one of the most transparent and insightful platforms changing the current ideology and status quo in the industry. This is inline, with our company philosophy; to encourage society and all industries to embrace the collaborative and distributed framework.
We have created our platform using technology that operates on all mobile devices and operating systems. If we were to create a business model that would require a download of an application or sign-up for a program, to achieve collaboration, would be counterintuitive to our company’s mandate. This saves us time and our clients thousands of dollars of development cost, which can be used to reinvest back into the business. The time we save in development is allocated to building a more personalized product to suit our client’s needs.