2013 was another year that brought forth little to no answers about numerous issues plaguing mankind. It did, as always, with the sound of thundering pyrotechnics bring forth an insurmountable amount of questionable foresight into what the future will hold.
For now, for the sake of argument (sadly), we will refrain from castigating foreign policy and geopolitical issues.
However, despite uncertainty, what has become clear is the seismic shift of human behaviour that has resulted in the realization of the importance of businesses to become mobile friendly. Businesses will need to look at mobile devices as a piece of hardware deployed by them, to the hands of their customers, with the purpose to extract information relevant to the success and vitality of the brand. In other words, an in-pipe digital sensor, relaying in real-time, data indicating areas of fatigue and imminent damage. In correlation, businesses whether it is trepidation or paranoia, must monitor consumer feedback as the first line of defence against larger structural issues that will inevitably bring down the business.
GTag Technologies urges businesses to create a cross-functional system that aligns employee needs and customer demands and aggregates it into customer loyalty, brand awareness, and increased customer interaction. What we do with businesses is create a “smart membrane”, that wraps around each customer and allows you in real-time, heal any issues experienced by the customer.
Before we collect enough human analysis to change the world, let’s together, revolutionize, how businesses come to know, understand and appreciate customer interaction. Lengthy surveys via e-mail are a thing of the past, join the mobile movement.
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